Store Policies

Shipping

Flat rate shipping is calculated at check out for domestic shipping within the United States. If you need shipping outside of the USA please contact me directly. Online orders will be shipped within 2 business days. All payments will be processed at the time of your order. 

Returns

Returns on most orders are limited to 30 days after purchase with receipt. Refunds will be given via store credit on a gift card, once the items have been received by The Village Quilt Shop. All returned items must be in original packaging, unused, 100% smoke-free and 100% pet hair-free/odor free. Items not meeting one or more of these. criteria will not be refunded. Certain items may be ineligible for returns such as cut fabric, custom made products, custom assembled kits or anything that cannot be re-sold due to the nature of the item.

For online returns customers are responsible for return package shipping. If the item came damaged in the mail please send photos and contact me within 24 hours of delivery. 

Privacy

Personal information collected at time of check out may include Name, Address, Email, Phone number. Any personal information that is collected on our site is only used for order fulfillment, contacting you in case we cannot complete the order or for general marketing for our company only. We will never sell or give your personal information to a 3rd party.

Please note if you sign up for the Newsletter Email Marketing you can unsubscribe at any point. 

If you have any questions regarding the information collected or anything else feel free to contact me.